The Birth of Swarm Intelligence

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Twitter is the human swarm: an always-on, open, global and decentralized conversation. Twitter has undergone a phase change as a communications tool, and we see its effects globally, from news of the attacks in Mumbai to Toronto’s tech scene. Something new is emerging, something very powerful: Twitter is becoming a platform for collective action.

Whale in the sky, by Gail Johnson

Whale in the sky, by Gail Johnson

In Toronto, #HoHoTO was a holiday party held December 16, 2008 to raise funds for the Daily Bread Foodbank that has had a big local impact and received coverage all over the online and traditional media.  I think the Toronto tech community will look at this event the way some of us look back at the first BarCamp in Toronto in November 2005, a milestone in the emergence of a new community made possible by technology.

Since then, a myriad projects have hatched on or been assisted by Twitter. #thmvmnt is reimagining how free-agent creative and design professionals work, collaborate and make the world better. #ChangeCamp is changing the way we think about government, democracy and citizenship. #tsTO is a conversation about “TwitterSpace” - garages and war rooms provided by Twitter patrons that act as distributed temporary incubators for projects born in the swarm. #svc is looking to launch a Social Venture Commons leveraging the power of the hyper-connected twittersphere.

What is going on here?

Jay Goldman recently described it as ant colony communication - we’re leaving little pheromone signals in our digital wake. They act as attractors to trigger self-organizing behaviours among others in the colony.

Hive, a short film by The Movement co-founder and instigator Alan Smith, foretold the story of its emergence:

Clay Shirky has talked about how online social networks and communities are entering a new phase of development, one of collective action. We’re watching this new form emerge from its cocoon, and it’s fascinating.

Humanity appears to be undergoing a techno-social evolution right in front of our eyes. Is Hive’s superorganism being born, and are we part of it? Is the Web truly Us?

I believe it is, and I believe that this is not only good, but it is critical to our survival. All around us are huge, intractable problems of collective action: crisis and the risk of collapse are in our ecological, economic, political and cultural environments. What better evolutionary development than a collective intelligence enabled to in a decentralized way coordinate collective action to these very problems?

To realize the potential of this collective intelligence, we have problems to solve:

  1. How do we involve, include and reflect the values of the non-connected periphery in our hyper-connected core?
  2. How do the myriad fleeting ideas that emerge find stable structures to see them through to execution?
  3. How will existing structures have to adapt in order to allow this new potential to be realized and harnessed?
  4. Whose interests are served by the new emergent order and whose interests are harmed? How will those conflicting interests be negotiated?

If you’re interested in these questions and have some ideas on how to solve these meta problems, I’d love to hear from you. Leave a comment or better yet join the conversation on Twitter: #swarmintelligence, I’m @remarkk.

Eaves.ca: Why StatCan is (or could be) Google

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David Eaves is somebody you need to know and love as I do. He’s been doing some great work on public sector renewal, negotiation and how government can learn from open source software.

His recent post Why StatCan is (or could be) Google is fascinating and well worth a read. David’s thesis is that StatCan needs to give away the data for free while at the same time attracting a whole new generation of creative Gen Y geeks to build its relevance in the future.

First, distinguish and separate what you do: “Creating and organizing information about Canada” from what makes you valuable: making this information universally available to citizens.

Second, make yourself the centre of a data gathering, sharing and analyzing eco-system: There are thousands, if not hundreds of thousands of people out there who could do amazing things with StatCan’s data.

Eaves poses an amazing challenge to an institution that is, like many public service agencies, under pressure to act more like business, looking at new business models and additional revenue opportunities. This orientation isn’t bad in itself, but often public institutions learn all the wrong lessons from the private sector.  At the same time, their public good mandates are often well-suited to their being linchpins in the coming network economy. Look to Umair Haque’s work on “Edge Economy” for clues on what the emerging economy looks like.

Publicly funded content creation can create huge downstream innovation and public good possibilities in a world of long-tail and so-called “crowd-sourced” economics. But the management of many publicly funded institutions have been moving in the wrong direction - trying to capture, limit and monetize content instead of making it freely available to the public. Eaves’ piece on StatCan is an important shot across the bow of why this approach is counterproductive to its stated goals.

#ChangeGovCA: What and who is the change we need?

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Join the conversation on Twitter with tag: #changegovCA

Join the conversation on Twitter. tag: #ChangeGovCA

Recent political developments in Canada have taken us all by surprise and left many of us confused and disillusioned, but also super-engaged. This a tremendous opportunity and a moment for real dialogue among Canadians about our politics, our democracy and our individual citizenship.

Many of us are watching with rapt attention what’s going on in the transition to an Obama administration in the United States. I’ve been amazed at how the technologies of participation are being married to the philosophy of transparency in very real and exciting ways. An administration-in-waiting that blogs with open commenting! And offers a Seat at the Table for open policy conversations and submission of documents!

Inspired by these developments and the work of Laurence Lessig and Joe Trippi with Change-Congress.org and Open-Government.us, I registered the domain ChangeGov.ca, with an eye to it being a place for a new conversation for a multi- and non-partisan movement of Canadians interested in changing our institutions of government to reflect our times. I don’t know what this might become, but I’m inviting people interested in democratic renewal and the principles of politics embedded in the philosophy of the open web to join and open the conversation.

Leave a comment on this post, or join the conversation on Twitter by using the tag: #ChangeGovCA. You can follow the conversation at search.twitter.com or using the awesome search pane on the powerful TweetDeck twitter app.

Obama campaign learnings by Rahaf Harfoush

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Rahaf Harfoush heard Will.I.Am’s call Yes We Can and decided to join the Obama campaign at Chicago HQ. Now Rahaf is no ordinary door-knocker. She is a Gen-Y social media maven, consultant and frequent collaborator with Don Tapscott, including on Wikinomics and Grown Up Digital.  So now that everybody and their brother is looking to the groundbreaking Obama campaign for insight, Rahaf is a close-to-the-frontlines voice you need to pay attention to.

Her excellent presentation is online at her blog. Video is online at the Rotman site, including an intro by Alexander Manu, formerly of the Beal Institute and currently professor of Business Design at Rotman. I’m embedding the slides here:

Great story and insights. Most important insight for me was that the social media tools worked because the underlying strategy and philosophy of the campaign was itself new, different and consistent with those tools:

  1. The 50-state strategy
  2. Targeting the “disaffected center”
  3. Small donor focus

Social media isn’t a set of tactics, it is an orientation and philosophy and needs to integrate a focused brand and clear compelling message together with an inclusive and adaptable approach as well as an organization that is culturally ready to live those principles.

Strategy, message, culture. As powerful as these technologies are, it is the subtleties of their use and the human behaviours they enable that is the key to unlocking their value.

A City that thinks like the Web

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The City of Toronto’s Web 2.0 Summit held November 26th and 27th will go down in history as the moment that Government 2.0 landed in Toronto.  The truly historical moment was Mark Surman’s keynote at lunch, with an audience that included Mayor David Miller.  Surman posed three challenges to the City:

  1. Open our data. transit. library catalogues. community centre schedules. maps. 311. expose it all so the people of Toronto can use it to make a better city. do it now.
  2. Crowdsource info gathering that helps the city.  somebody would have FixMyStreet.to up and running in a week if the Mayor promised to listen. encourage it.
  3. Ask for help creating a city that thinks like the web. copy Washington, DC’s contest strategy. launch it at BarCamp.

The Mayor responded immediately by pre-announcing that TTC routing data would be opened up in Google Transit format in June of 2009, and said that, while he couldn’t promise that the City would be ready to process the output, that Toronto’s web geeks should go ahead and do a Toronto version of FixMyStreet and that City would listen. This is huge.

The moment was the culmination of a lot of our hopes and dreams for a city that understands the power of open, the meaning of participation and a signal of a more effective and responsive government of and for the people of Toronto. Will Pate and I have offered our assistance to make this vision a reality and we hope others will join us.

Mark’s presentation was excellent and highly recommended.  I have embedded the slides here, but you should go to Mark’s blog for the full audio presentation (and audio of Mayor Miller’s response) for the full effect.

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